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SLA-210
Career role: Freight Broker or Freight Agent
Freight Broker & Agent Certification
Learn the daily workflow of North American freight brokerage: shipper intake, carrier sourcing, vetting, pricing, load coverage, documentation, service, and ethical sales.
6 weeks Intermediate Guided AI practice
What you will be able to do
Practical learning outcomes
Explain broker authority, contracts, and the shipper-to-carrier workflow
Source and screen carriers using a repeatable process
Quote, cover, monitor, and close a brokerage load
Build a responsible shipper and carrier sales pipeline
Syllabus
6 focused modules
01
North American freight brokerage fundamentals
02
Shipper discovery, quoting, and margin discipline
03
Carrier sourcing, vetting, and rate confirmation
04
Load monitoring, documents, and service recovery
05
Broker sales, follow-up, and account development
06
End-to-end brokerage simulation
Scenario practice
Rehearse realistic conversations and operating decisions before assessment.
Human-reviewed result
AI-assisted grading produces a report an academy administrator can review.